FAQs

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WHERE ARE YOU BASED?

We are based in Sydney, Australia.

WHERE ARE YOUR GARMENTS MADE?

Our garments are both LOCALLY designed and manufactured in Sydney. We use dead stock or recycled fabric where we can, and produce in limited quantities to minimise waste.

WHERE DO YOU SHIP?

We ship both domestically and internationally and offer standard and express post options. 

PRICES FOR POSTAGE WITHIN AUSTRALIA:

Standard shipping (2-5 business days) after dispatch: Starting at $9.20 AUD

Express shipping (1-3 business days) after dispatch: Starting at $20 AUD

PRICES FOR POSTAGE INTERNATIONALLY:

Standard shipping (6-14 business days) after dispatch: Starting at $18.20 AUD

Express shipping: (3-10 business days) after dispatch: Starting at $33.20 AUD

Please allow 1-5 business days for your item to be dispatched.

DO YOU REFUND/EXCHANGE?

My Friends Are Yours pieces are designed to be loved by you! If you are not satisfied with your purchase we accept returns in exchange for a refund or credit voucher within 5 business days of receiving your order. Returned items must be unworn, unused and unwashed. Please email myfriendsareyours@gmail.com with your order number, the name of the item/s and the reason for your return and we will provide postage details. Customers are to cover the cost of return postage unless the item is deemed faulty or incorrect.

We do not accept returns for sale items unless faulty. As all of our garments are quality checked on dispatch, returns that are damaged, show signs of wear or are without original tags attached will not be accepted.

HAVE ANOTHER QUESTION?

For quick queries, DM us on Instagram: @myfriendsareyours

For all order related questions please contact us via email: hello@myfriendsareyours.com.au